Home / Customer Services
Welcome to customer services
All departments are open Monday to Friday 9-00am to 5-30pm (except public holidays). We will endeavour to reply to emails within a working day.
Customer Services at CCI Distribution is dedicated to helping you, "our customer", with any after sales issues you may have regarding your order.
Contact us at Customer Services for all your non-technical service queries such as order tracking, courier issues, damaged or wrong parts or just general information regarding CCI Distribution.
Contact Customer Services:
e: customer.services@ccidistribution.co.uk
t: 01423 704724
Our Returns Department will process any faulty returned items when accompanied with a valid RMA number. In the first instance contact our Returns team to request an RMA number, or you can process your return online. An RMA (Returns Material Authorization) number will be issued in order that you can return your product for warranty replacement. Upon receipt of your product, the returns team will repair/replace or credit your product within 3 working days.
Please note that all returns should now be sent to the following address:
CCI Distribution Ltd
Service / Returns Department
Knaresborough Technology Park
Manse Lane
Knaresborough
North Yorkshire
HG5 8LF
Contact Returns Department:
e: returns@ccidistribution.co.uk
t: 01423 704717
